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Exchanges
At Lala, we believe our customers come first! Our Customer Services team is at your disposal. If you would like to exchange your purchased item please reach out to an agent and they will guide you through our process mentioned below.
Domestic Orders:
You may choose to use any of the courier service companies. You must share tracking # details within 2 working days of dispatch to our premises.
Please send the article to the following address:
LALA TEXTILES,
Address
All shipping costs will have to be borne by the customer.
Refund Policy: There are no refunds only exchange.
Credit card transactions refund policy: For international customers, we only offer exchanges of articles or voucher/discount codes for future online shopping if they cancel their paid orders.
Order Cancellation:
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order